Executives And Managers Can Be Very Slow Learnerd
In 1927, three Harvard professors conducted research at a Western Electric plant in an attempt to find out what caused employee productivity. They found that the simple act of paying positive attention to employees had the dominant impact on productivity. Today, 80 years later, researchers are still finding that the vast majority of employees are unhappy in their jobs because their management doesn’t care about them or notice what they do. This leads to low productivity and high turnover. Their sentiment goes something like this: ”Why work hard or stick around if nobody cares?” At the same time, executives and managers, almost across the board, are saying that low productivity and high turnover are their biggest problems. Hello! What’s there not to get? Start caring about your employees instead of trying to exploit them and these problems will turn around immediately! - Ross / RossReck.com
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I’m wondering what the wake-up call will need to be for many companies to actually realize the impact of these findings. If these results have been around for 80 years and we still haven’t grapsed or implemented the concept, what is it going to take? Even the executives who read these books or attend these training classes fail to fully implement these policies.
I look back to my best and worst managers and management teams and that was the simple difference between them. Then I look in the mirror and realize that this is the difference between my employees being motivated or not. Guilty as charged. Makes me realize I need to be more consistent with managing them, especially when times are busy where I need to make time for them.